We’ve put together a short video below which explains some of the changes you may see on your holiday. We would expect all airports to ensure the required standards are met for our customers. Any booking discount received following improper use or use of a non-valid promo code will be removed and the discounted amount will be payable in full, otherwise the booking will be cancelled (and cancellation charges applied). We introduced our Protection Promise. These include a free switch to another easyJet flight, a voucher valid for 12 months, or to request a refund. EasyJet has grounded its entire fleet of aircraft and cancelled all of its flights due to travel restrictions imposed by the coronavirus pandemic By Claire Schofield Monday, 30th March 2020, 1:27 pm From our Best Price Guarantee to the flexibility to change plans, you’re protected, and that’s a promise. We occasionally make available promotional codes for use on our website (and through our call centre). Three key points are laid out in the company's rules. EasyJet asks that masks are replaced every four hours, so it is important that you and those in your travel party have enough masks for your entire trip. We hope this video explains some of the changes you may see on your holiday to help ensure your safety and comfort. ︎ Face masks must be worn at the airport, at the gate when boarding the aircraft and throughout the flight. Prices apply to 7 nights stay departing between June 2021 and October 2021 from various UK departure airports with easyJet. FURIOUS Easyjet passengers have shared pictures of hair, crumbs and dirty tissues strewn on plane seats despite coronavirus cleanliness measures. easyJet Covid-19 safety measures and rules on flying from Gatwick and Heathrow airports . EasyJet has paid a British-Israeli woman £15,000 after she was made to move seats twice because ultra-Orthodox Jewish men refused to sit next to her. easyJet says customers can request a cash refund or voucher if they cancel their flight. We have made a permanent and industry leading change to our standard booking conditions as we recognise that it’s more important than ever to give you greater reassurance and flexibility. < > Please rotate your device! For the most up to date UK Foreign, Commonwealth and Development Office travel advice for your destination, select the correct option below: Nothing is more important to us than being able to make sure you have a safe and enjoyable holiday. TUI, easyJet, Ryanair and British Airways explain what travel Covid protection is in place for summer 2021 Airlines have been a boost in bookings in the past week hertfordshiremercury It also details how we will support you in case the impact of Coronavirus means changes need to be made to your holiday plans. A 'BOOZED-UP' Brit who forced an easyJet plane to divert after a bust up with cabin crew over his facemask claims he was only trying to eat some Pringles. Information can be found on relevant Government and Public Health websites and easyJet requires that all passengers bring their own completed forms before travelling. Our. Where easyJet holidays online credit applies, that will be subject to our Credit Terms & Conditions. Due to Covid-19, this may include (but is not limited to) completing and submitting any documentation in advance to show at the airport, proof of a negative Covid-19 test and/or complying with any applicable vaccination rules. We’ve been offering as much flexibility to customers as we can during these difficult times and we Travellers on easyJet will not be able to buy food on the plane (Image: PA) Strict new safety measures will be in place for travellers looking to fly with the budget airline. The airline plans to reduce its fleet of aircraft to 302 planes, 51 fewer than it had planned ahead of the outbreak of Covid-19. Other measures being taken by the company include: A full list of measures and answers to frequently asked questions can be found on easyJet’s website. Dom … explains more about how we use your data, and your rights. The child age limit varies by hotel, see the accommodation description for details. The airline is emailing flyers to ask if they would like to exchange their upcoming flight for credit. You can also join our WhatsApp messaging service! We’re part of easyJet so all of our customers fly on our own airline and this means we have total control over in-flight cleanliness and safety and a range of bio security measures have been introduced. In response to the Prime Minister's Covid Roadmap, Jet2.com and Jet2holidays.com have seen a … The website states: “We know flying is going to feel a little different for a while, but rest assured - your safety and wellbeing remains our highest priority. Bistro We use cookies to give you a better experience on easyJet.com. They also have links to national websites for coronavirus related tourism information. If it turns out this service isn't for you, reply with the word STOP and you'll be unsubscribed. EasyJet cuts more flights and sells planes after new Covid controls This article is more than 3 months old Airline expects to fly no more than 20% of planned capacity for rest of 2020 Easyjet aircraft parked at Southend airport (Image: PA). hours a day to support you. customers within an average of 12 days from cancellation – we know how important this is to you. You can unsubscribe at any time. Passengers could also pre-pack food at home, though will not be able to bring any liquids over 100ml through security. We’ve created a video to explain some of the changes you can expect to see and we’ve introduced three key Covid commitments to make sure you have a comfortable, enjoyable and safe holiday. < > easyJet. Are you the passenger who will be using our Hands Free service? A deposit is payable for the free child place at the time of booking - this will be deducted from the final holiday balance. We are proud that during these exceptional times, we’ve been able to refund Payment in instalments with your final balance only due 28 days before your holiday. In recognition of our high standards, the airline has been certified with the 4 Star COVID-19 Airline Safety Rating by international air transport rating agency. Prices are based on a 3 night stay (city breaks) on selected dates between Sep-Nov 2021, or a 7 night stay (beach holiday destination) on selected dates between Sep-Nov 2021. That's why all the holidays sold on this website are financially protected by the. Public Health England has confirmed two further positive coronavirus tests following a flight from Zante to Bristol Airport.. easyJet said one passenger was diagnosed with Covid-19 … For destinations within the European Union, you can find up to date travel information around the availability of places like restaurants, bars and beaches here. That’s a promise, Get the answers to the most commonly asked questions, For all our resources on keeping you safe on holiday, Take a look at our latest travel information. EasyJet customers have taken the Prime Minister's announcement yesterday and gone on a booking spree.. 24 During these uncertain times we’re here to do all we can to give you peace of mind and comfort when it comes to your holiday. To receive one message a day with the main headlines, as well as occasional breaking news alerts, send SURREY NEWS to 07500 062991 on WhatsApp. Like all airlines flying out of London Heathrow and London Gatwick during the current global pandemic, easyJet currently has a range of measure in place to keep customers safe. Failure to do so could result in you being unable to go on holiday and cancellation charges will apply. ‘The plane had obviously not been cleaned between flights and given the Covid pandemic I was horrified,’ says traveller Helen Coffey @LenniCoffey Friday 04 September 2020 12:14 If you have an exemption from wearing a mask, you must bring a doctor’s letter or medical certificate which clearly states you’re exempt. When free child places sell out, the current child price will apply. The move is … To do this, we have introduced enhanced safety measures at each stage of your journey. “Our teams have been working incredibly hard to introduce a range of measures to help keep you safe and allow you to fly with confidence.”. Easyjet has partnered with two Covid-19 testing companies to provide “convenient and affordable testing” services for its passengers. Flight information. Coronavirus Information We use cookies to give you a better experience on easyJet.com. Find out what you can buy onboard an easyJet flight before you fly with our interactive inflight magazine! By continuing to use our site, you are agreeing to the use of cookies as set in our Cookie Policy. By ... Options if your flight is cancelled If your flight has been cancelled as a result of this, we are sorry. EasyJet planes were grounded for a time due to the coronavirus outbreak. Changes are subject to paying any difference in holiday cost. asyJet has apologised after passengers found leftover food, dirty tissues and hair strewn across their seats and tray tables. Although easyJet has updated information on … We launched our industry leading Protection Promise to give you greater reassurance and flexibility when planning or booking a holiday – find out more about this here. Departure Airport . Colette Walters and her colleague Cieran Fisher had been journeying to the capital from Bristol on an essential work trip.. After arriving at the airport early in the morning on Monday (21 December), the pair were set to fly at 7am but hadn't even left the tarmac at 7:30am. Flight … Met Office forecasts one of 'Earth's hottest years', How this year’s weather affects your staycations, Gatwick Ibis Hotel fire: Multiple crews called to Crawley London Road blaze - live updates, Emergency services are at the scene in London Road, Crawley, BREAKING: Found body is Sarah Everard's confirm police, A man remains in custody on suspicion of her murder, Surrey's 151 neighbourhoods ranked from most to least infected, More than half of the small areas in Surrey have recorded fewer than three cases in the latest seven-day period, 'Dangerous sexual predator' tried to lure teens into Primark changing rooms, Benjamin Cooley, 22, has been sentenced at Guildford Crown Court, Thousands of homes sitting empty in Surrey as people struggle to find somewhere to live, Hundreds of homes lie unoccupied in Woking alone while 1,100 wait on the housing register, Parents 'disgusted' after memorial tree for son planted at Woking school cut down, Numerous trees which were planted to commemorate the loss of past students and staff at Bishop David Brown School have been removed, Surrey and South East R number stays the same showing no change in region, Virus transmission is stable as the latest R number for Surrey and the South East shows no change, Sir Trevor McDonald has filmed a vaccination video in Surrey to encourage uptake in BAME communities, Broadcaster Sir Trevor McDonald and Good Morning Britain's Adil Ray are among the high profile figures who were recruited for a vaccine video, The three Surrey neighbourhoods with infection rates more than double the national average, The neighbourhoods are in Guildford, Woking and Elmbridge, A new specialist speech and language centre is set to open at a Surrey infant school, Children will have 1:1 support as well as accessing the mainstream classroom, Body found in field near Ashtead believed to be that of missing man Hajo Roozendaal, The incident is not being treated as suspicious and there is no evidence of any third party involvement at this stage, Sussex Police appeal after attempted rape of 17-year-old who was walking her dog in Crawley, The victim was able to break free and shout for help, according to officers. This means things may have to be a bit different for a while. On the company's website a range of measures are laid out as well as the answers to many frequently asked questions potential travellers may have before their flight. Prices are subject to change. These T&C’s are supplementary to our Booking T&C’s. To prepare for your trip abroad and find useful information about safety, health, local laws, natural disasters, political situation, passport and visa requirements visit the, We know it's important to feel protected when booking your holiday. Promo codes sent directly to individual customers are intended solely for that customers use - sharing of promo codes by any means is not permitted and will invalidate the promo code. See what you can buy on your flight! A suspicious man was reported to be loitering outside a Surrey school - can you help police? is a UK government organisation which produces travel health guidance for travellers going overseas from the UK. will continue to adapt our standard booking conditions to give you as much control as possible. We will do all we can to be flexible and support you if you’re unable to travel due to local restriction tiers. If it’s likely that your holiday will be impacted by these restrictions, we’ll get in touch no later than a week before your planned departure date. Despite crews assuring passengers that a … Booking Conditions apply. The voucher covers the full value of the fare, plus an extra £10 as a ‘thank you’. Prices are subject to change. Police have released a description and are appealing for details, Police have called off an investigation into the alleged rape of a 14-year-old girl in a quiet country lane, It had been alleged that a man raped the girl in a country lane in The Haven, West Sussex, This criminal has been locked up after being found with 36 bags of cocaine in his car, Amand Muzhaqi was found with the drugs while driving in Farnborough, A second man has died from his injuries following a crash in Laleham, A 25-year-old man has been arrested on suspicion of causing death by careless driving, Help police catch the sick person who shot two swans dead and blinded another at a Surrey pond, A swan has been blinded on one side after being found with a pellet 'lodged in the eye socket', Missing Redhill 16 year old didn't return home from school, Police say it's possible that Matthew was in the Headley or Dorking areas today, Social distancing measures in airport buildings, Limited “bistro” and “boutique” services in-flight, Removal of in-flight magazines and brochures. Many countries are requiring specific forms (health declaration and or/or locator forms) to be completed in advance, and presented either during boarding or on arrival. Individual countries may have specific requirements. You may also be required to wear a mask to enter and travel through the airport terminal at your departure and arrival airport. You can sign up via the government site for alerts for the country you are travelling to. And you’ll find some essential reading further down this page. She made a formal complaint to the airline but about three months after the flight in October 2019 she was asked again to move to accommodate ultra-Orthodox men on a second EasyJet flight. Whether it is the wearing of face masks, temperature checks or the reduction of food and drinks services, the airline has put many measures in place as it ramps up departures in the wake of the coronavirus crisis. Additionally, depending on. easyJet's passenger numbers slumped by 99.6 per cent between April and June 2020, the peak of the coronavirus pandemic. Then, add our number to your phone contacts book as 'SurreyLive'. Customers of easyJet who no longer wish to travel because of COVID-19 are furious after unwittingly giving up their legal right to a refund. When you subscribe we will use the information you provide to send you these newsletters. Something went wrong, please try again later. Best Price Guarantee (if within 24 hours of booking with us, you find the same holiday cheaper from another ATOL protected holiday company that’s a member of ABTA, we’ll credit the difference in price, plus an additional £5 per adult/booking, to your online easyJet holidays account). Beach holidays include transfers. All the detail is. The easyJet Bistro is our onboard shop selling a wide range hot and cold food and drinks. Sipping a gin and tonic on a flight is a ritual enjoyed by many heading off on holiday. Initially flight crew will not be offering a food service onboard, but will provide drinking water on request. So for a family of 4 on a return trip that means an extra £40 to spend on your next flight booked with easyJet. In addition to our in-destination partners, when you’re on holiday, our UK based team is available Switch to English Switch to German Switch to Italian Switch to French Switch to Spanish. Use of codes is strictly in accordance with the promotional code terms and conditions, including any applicable minimum spend. You will be contacted by our customer service team outlining the options available to you in Manage Bookings. It is important customers are aware of any specific travel requirements at their intended destinations. Just like at home, in order to comply with local public health requirements, things are a bit different in our holiday destinations right now and some amenities may not be available. 23kg luggage allowance: 23kg pp for adults and children (excluding infants). We’ve provided some essential reading for you on this page with links to the most up to date and relevant information for your holiday. Yes No × Please confirm. On top of our Covid commitments which set out our short term approach and support to your holiday plans, we’ve permanently overhauled our standard booking conditions. payment. Three key points to note: ︎ Do not travel or go to the airport if you have Covid-19 symptoms. Our hotel partners are required to comply with the public health requirements as set out by their local authorities. Offer can be changed/withdrawn without notice. Or just £25 per booking amendment fee if you call our Customer Service team. Face masks are mandatory on all easyJet flights and you will not be permitted to board the plane if you arrive at your gate without one. Our easyJet Biosecurity Standards Group are aligned to all regulatory requirements for all flights. Prices are from various UK departure airports with easyJet, including 23kgs luggage. Please Add Flight You must add a flight to see if this item is available on your flight. We ask you to get in touch with us as soon as possible to discuss your options. You’re protected with easyJet holidays. Transfers included: Applies to beach holidays only. Transfers are shared with other customers. We’re constantly reviewing bookings ahead of planned travel dates to give holidays as great a chance as possible to go ahead. UK departures only. Even where the FCDO advice permits travel, if at the point of departure there is a known requirement for routine quarantine or self-isolation on arrival in your holiday destination, our standard response is that we’ll cancel your holiday. £5 easyJet Flight voucher - £5 extra per passenger per flight. Please refer to our Booking Conditions and the Best Price Guarantee Terms & Conditions. If it’s likely your holiday will be impacted we’ll be in touch to discuss your options, and unless you’ve already taken action to cancel or change your booking, we will make a carefully considered decision on whether your holiday is able to go ahead in the week leading up to your departure date. Flight Date (DD/MM/YYYY) Buy Before You Fly is only available within 30 days of your flight. You must do this or you won't get our messages. OK, got it. To get more breaking news sent to your phone, download the SurreyLive app via the App Store for iOS or Google Play for Android.